Privacy Policy for Homepour

1. Our Commitment to Your Privacy

The contents hereof shall constitute Homepour’s (“Company”) privacy policy in relation to the services provided by the Company (“Privacy Policy”). All references to ‘our’, ‘us’, or ‘we’ within this Privacy Policy are deemed to refer to Homepour.

Our commitment to you extends beyond our handcrafted products to protecting your personal privacy. We provide this Privacy Policy to help you understand what we may do with any personal information that we obtain from you. By providing your personal information to us, you signify your acceptance of our Privacy Policy and agree that we may collect, use, and disclose your personal information as described herein.

This Privacy Policy is incorporated into, and part of, our website's Terms and Conditions. We will use your information only for the purposes set out below. We may update this Privacy Policy from time to time and recommend that you regularly check this page to ensure you have read the most recent version.

2. What Constitutes Personal Information?

“Personal Information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such person. This includes, but is not limited to:

Names and contact information (email, phone number, address)
Passwords
Information you provide regarding your skin concerns or conditions
Payment and transaction details
Visitor details provided at registration or thereafter
Call data records from interactions with our customer support

3. What Information We Collect

We may collect, store, and use the following kinds of Personal Information:

Information about your browsing on and use of our website (homepour.in).
Information about any transactions carried out between you and us on or in relation to the website.
Information that you provide for the purpose of registering an account with us.
Information shared through forms, chat, or other interfaces connected with our website.
Information about your computer or mobile device, such as your IP address, geographical location, browser type, length of visit, and number of page views. We use this to improve our website and services.

4. Cookies, Pixels, and Tracking Technologies

We use cookies, pixels, and beacons on our website. A cookie is a small text file sent by a web server to a web browser and stored by the browser. This enables the server to identify and track the browser. We may use the information we obtain from these technologies for:

Administering and improving the website’s usability.
Promotional and marketing purposes.
Recognizing your device when you browse our website.
Personalizing our website for you.

We do not store personally identifiable information in the cookies themselves.

5. How We Use Your Personal Information

All information you provide to us is voluntary. By using our website and services, you agree that we may use your Personal Information for the following purposes:

To Fulfill Your Orders: To process transactions, ship products, and manage returns.
To Communicate With You: By registering, you agree to receive marketing and promotional communications from Homepour via SMS, WhatsApp, email, and other notifications. You can opt out of these at any time.
To Improve Our Services: We analyze data to understand what products are popular and how we can enhance your website experience.
To Comply with the Law: If we believe disclosure is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety, rights, or property of the public, any person, or Homepour; or to detect and prevent fraud or security issues.
Third-Party Services: We may employ trusted third-party companies (e.g., payment gateways, shipping partners) to process personal information on our behalf based on our instructions and in compliance with this Privacy Policy.
Business Transfers: In the event of a merger, acquisition, bankruptcy, or reorganization, your information may be transferred as part of that transaction.
Aggregated Data: We may share aggregated or non-personally identifiable information with partners. For example, we might share how many people viewed a certain product.

6. Your Rights and Choices

You can modify, correct, or eliminate the data about you that we have collected by logging into your account or contacting our customer support. If you update any information, we may keep a copy of the information you originally provided for our records.

7. Third-Party Links & Services

Our website may contain links to other websites. We do not exercise control over these external sites. They may place their own cookies, collect data, or solicit personal information from you, for which we are not responsible. We encourage you to read the privacy policies of any external website you visit.

8. Our Commitment to Children's Privacy

You must be at least eighteen (18) years of age to provide us with your personal information. We do not knowingly collect personal information from any person below this age. If we become aware that someone under 18 has provided us with personal information, we will make every reasonable effort to remove it from our files.

9. Data Security and Disclosure

We are committed to protecting your data. However, we will not disclose any Personal Information to governmental institutions or authorities unless such disclosure is required under law or by judicial decree, or when we, in our sole discretion, deem it necessary to protect our rights or the rights of others, to prevent harm, or to fight fraud.
If you have any questions about this Privacy Policy, please contact us at info@homepour.in.